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Call center has received multiple reports of third party suppliers saying they work on behalf of Unitil in NH
October 18, 2016
Hampton, NH

Unitil, (www.unitil.com), a provider of natural gas and electricity to customers in New England, is advising customers to be suspicious of third party supply entities claiming a relationship with Unitil.

Over the last week, Unitil’s customer service department has received multiple calls reporting individuals going door-to-door and indicating they are working with or on behalf of Unitil. According to these reports, these individuals offer the customer a supply contract from a third party.

Regulations in New Hampshire allow customers to sign independent contracts with a third party for the supply portion of their electric bill. Such contracts do not have a business impact on Unitil, as it is a distribution utility. While Unitil has long encouraged customers to explore options when it comes to third party suppliers, it does not endorse any one supplier over another.

“These reports have us concerned that there’s a business out there misrepresenting its relationship with Unitil, and we feel it is important to make sure customers are aware,” Unitil Media Relations Manager Alec O’Meara said. “Unitil representatives would not endorse a specific contract from a third party supplier; if a person comes to your door to try and get you to sign a contract with a specific supplier, that person does not work for Unitil.”       

For more information on third party supply options, including items customers should be aware of when considering options, visit unitil.com.

 

 

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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 104,300 electric customers and 79,900 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

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