Welcome to Unitil's online account services!

Our goal is to safely deliver more dependable, more efficient energy to your home and your business. We bring the newest technologies and seasoned experience to this task.  Review the options below to access your online account with us or request new service if you're joining us as a new customer.

View My Account

To our existing customers, welcome back! Please log in here to access your account.

Create My Account

For new customers, we want to learn your special needs and understand how best to serve you.

After you've setup your service, the first step is creating your own “MyUnitil” account profile to review payment and billing history, request information, and sign up for services and programs for your home or business – all online. 

Ways to Pay

We offer a variety of convenient ways to pay your bill - online, via phone, mail, or in person at a convenient payment location.

Understanding Your Energy Statement

Need help understanding your gas or electric statement? We have sample statements to walk you through the charges and terms you might see on yours.

Moving or Changing Service?

Log into your account and let us know what changes you'd like to make to your service.

Reading My Meter

Your meter tells Unitil how much electricity you use each month and can do the same for you, helping inform more efficient energy decisions.

Contact Customer Service

Current customers may contact our Customer Service Team for information regarding your account, your latest bill or for general questions on your energy service.

Frequently Asked Questions

Browse our list of frequently asked questions and other customer service information.


Manage Your Account

Login to manage your account online.



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