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Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-542-3547

View all contact numbers here.

Please call

888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-900-4460

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Please call

866-933-3821

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Please call

800-852-3339

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Please call

800-582-7276

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

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Please call

866-933-3820

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

Struggling to Manage Your Bills? We Can Help!

 

Budget Plans

Unitil’s budget billing programs can help take the surprise out of month-to-month bills. By looking at a previous year’s usage, we can set up a plan that offers a fixed amount to pay each month based on an estimate for the year. Take the cost spikes out of the heating season with this program.

Click HERE to log in to your MyUnitil account and sign up for budget billing (to enroll, use our Questions and Comments form and select “Budget Requests” from the dropdown menu.)

 

Payment Plans

Life happens. If you find yourself falling behind on utility bills because of a change in employment, illness, or any other reason, we’re here to help you get things back on track. Payment plans are available to take care of past due balances and get caught up once again. 

 

Energy Efficiency Programs

Unitil supports a variety of energy efficiency programs which can put a dent into your monthly bills, from cost saving energy strips to new bulbs to rebates for swapping out old appliances for a new one.

Click HERE to find the program that’s right for you. 

 

Helpful Hints on Reducing your Energy Consumption

Even without rebates, there are lots of simple things that can be done around the house to curtail energy usage. Insulation, energy efficient bulbs and other items give you an immediate savings.

Click HERE for some helpful tips. 

 

Assistance Agencies

There are local assistance agencies and programs that can provide financial relief if you qualify. A list of state-specific agencies and programs are on our website.

 

Was Your Service Disconnected for Non-Pay?

If your required payment is received by 3pm, your service will be reconnected the same day. Please note, due to the timing of when some payments are processed, if you make a payment using one of our automated systems or at a Western Union location, you should also contact our Credit Department to let us know you have made your payment. 

If your required payment is received by 3pm, your service will be reconnected the same day.  Please note, due to the timing of when some payments are processed, if you make a payment using one of our automated systems or at a Western Union location, you should also contact our Credit Department to let us know you have made your payment. Please call us toll-free at 888-301-7700 800-852-3339 (Capital-area electric), 800-582-7276 (Seacoast-area electric) or 866-933-3820 (Gas)866-822-3821 and ask for the Credit Department. 

If your service was disconnected for non-payment between April 15th and October 15th and you are still without service at that location, your service may be restored if you pay a reasonable amount of your past due balance and set a payment arrangement for the balance. 

Please call us with additional questions. 

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