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Please call

888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-542-3547

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Please call

888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-900-4460

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866-933-3821

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800-852-3339

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800-582-7276

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-900-4115

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Please call

866-933-3820

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

Unitil offers a range of programs that can help you reduce your energy costs and provide options for paying your energy bills.

 

Your Monthly Bill

Your bill is a good source for information on how and when you use gas and electricity each month. It is calculated based on the amount of energy you have used. It also shows you a one year history of your usage and the average daily temperature for each month. Log in to your online account and check your energy usage for the previous 24 months. Using this information you may be able to determine what changes in weather have led to changes in your energy usage.

 

Payment & Billing Plans

If you are a residential customer having trouble paying your bills, we can help. Call us when it’s convenient for you and we'll help you work out a payment plan that will get you back on track. Or, you might consider enrolling in our Budget Billing Program (to enroll, use our Questions and Comments form and select “Budget Requests” from the dropdown menu.) It provides you with a fixed bill amount each month, based on your energy usage history. Many customers find it easier to budget for a regular bill amount than to accommodate the cost fluctuations that go with higher energy usage periods.

We also offer bill payment by web, credit card or direct debit from your checking account. Call our customer service center at 888-301-7700800-852-3339 (Capital-area customers), 800-582-7276 (Seacoast-area customers), or 866-933-3820 (NH gas customers) 866-933-3821 for more information.

 

Energy Saving Resources

Take a look at our energy saving resources and guides to help you save on your energy bills and put you in control of your energy costs.

 

Energy Efficiency Programs

Unitil offers an array of Energy Efficiency Programs that can help customers improve the energy efficiency and comfort of their homes. Our innovative programs offer rebates and contractor services to encourage the installation of energy saving improvements in our customers’ homes. For our business customers, our energy efficiency programs can help identify installation improvements that will help save energy and reduce your energy costs. To find out more, please visit the energy efficiency section of our website or call our Customer Service Center at 888-301-7700 .
Unitil offers an array of Energy Efficiency Programs that can help customers improve the energy efficiency and comfort of their homes. Our innovative programs offer rebates and contractor services to encourage the installation of energy saving improvements in our customers’ homes. For our business customers, our energy efficiency programs can help identify installation improvements that will help save energy and reduce your energy costs. To find out more, please visit the energy efficiency section of our website or call our Customer Service Center at 800-852-3339 (Capital-area customers), 800-582-7276 (Seacoast-area customers) or 866-933-3820 (NH gas customers).
For our Maine residential customers, Efficiency Maine is your local resource for energy efficiency programs, tips and assistance. These programs offer homeowners incentives for pre-approved home energy improvements.  We encourage you to review the offerings available to you as a Unitil natural gas customer. Learn more here.

 

Residential Assistance Programs

We offer a variety of informational resources, as well as contacts for local and state programs that offer financial assistance to residents in Massachusetts.

Residential Assistance Programs

We offer a variety of informational resources, as well as contacts for local and state programs that offer financial assistance to residents in New Hampshire.

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