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Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-542-3547

View all contact numbers here.

Please call

888-301-7700

View all contact numbers here.

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4460

View all contact numbers here.

Please call

866-933-3821

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Please call

800-852-3339

View all contact numbers here.

Please call

800-582-7276

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

View all contact numbers here.

Please call

866-933-3820

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

Installation Requirements

We provide comprehensive electric service and meter installation requirements and construction standards to help you sort through the details of your project. These standards have been developed to ensure reliable and adequate service to the user and to streamline communication between customers, contractors, and the utility.

Electric service installation requirements  

Electric meter installation requirements


Construction Standards

To request construction standards specific to an upcoming project or for further information, please contact our office or use our online form.

Call us at 888-301-7700 ext. 3215. Our office is located at 285 John Fitch Highway, Fitchburg, MA 01420.
Call us at 800-582-7276 ext. 5510 (Seacoast area) or 800-852-3339 ext. 4533 (Capital area). Our offices are located at 114 Drinkwater Road, in Kensington and 1 McGuire St. in Concord.
 
 
Online Forms

We also provide online forms for common electrical projects, including temporary service requests and meter locations, to help get you started quickly. A member of our Project Coordination Team will respond to your request shortly after its submitted.

 
 
Renewable Generation Standards and Applications

Here at Unitil, we encourage our electric customers to join the hundreds of renewable self-generators who are generating their own renewable energy in parallel with existing electric system and install renewable energy systems on their property. If you're working with one of our customers, we offer resources, applications, requirements and step-by-step instructions to get your next project started. Click here for more information.

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