Dividend Direct Deposit Service means no more waiting for your dividend checks to arrive in the mail. Instead, funds are sent electronically to your commercial bank, savings and loan, or credit union and credited to your account on the dividend payment date. The dividends are processed through the Automated Clearing House (ACH), the same network that processes the Direct Deposit of Social Security Payments.

Participation in this service will not change your status as a shareholder. A payment advice will be sent with your Quarterly Report, and you will continue to receive all other information distributed by the Company.

Benefits

• Since there is no check to be mailed, the possibility of mail delays or checks being lost, stolen or destroyed is eliminated.
• The funds are placed directly in your account, eliminating the need for a trip to the bank.
• You have funds available for your use immediately -- no delays waiting for checks to clear.
• And best of all -- the service is absolutely free.

What to Expect
From the instructions you supply on your enrollment form, our Transfer Agent, Computershare, will verify that your financial institution is an ACH member and that your account number is valid. Your direct deposit will begin upon receipt of a properly completed EDD authorization form and subsequent acceptance of the data by your financial institution. Generally, upon confirmation from Computershare, your financial institution will send you an advisory notice that Computershare will be making electronic payments - credits - to your account. Your completed form must be received by Computershare at least 30 calendar days prior to the dividend payable date. If not, you will receive a dividend check and your direct deposit will not begin until the next dividend period.

After enrollment, if you change banks or bank accounts, please be aware that you must notify Computershare of the change as soon as possible so that new payment instructions can be set up for you. See the last section on the following page for directions on contacting Computershare.

Confirmation
At dividend payment time, Computershare will send you a payment advice instead of a check. This advice will tell you when the payment was made, to which bank and account number, the amount, how many shares you held, and how much tax, if any, was withheld. In addition, your monthly bank statement will reflect an electronic credit to your account. You will receive dividend payments electronically for as long as you are a shareholder, unless you instruct Computershare otherwise.

Enrollment & Questions
For enrollment forms or questions concerning this service, you may contact Unitil's Transfer Agent, Computershare, in writing or by telephone at:

Computershare
PO Box 43010
Providence, RI 02940

800/736-3001 (outside MA)
617/575-3100 (within MA).