At Unitil, we strive to provide our customers, partners, and local communities with superior customer service. Our experienced, knowledgeable, friendly customer service representatives are ready to take your call during our normal business hours, 7:00 AM to 9:00 PM Monday through Friday, and 8:00 AM to 8:00 PM on Saturday. Our automated services are available 24 hours a day, 7 days a week.
In the event of a gas emergency, please call us 24 hours a day, 7 days a week at 866-542-3547 866-900-4460866-900-4115.
Massachusetts electric customers can reach us toll-free at 888-301-7700.
New Hampshire electric customers can reach us toll-free at 800-582-7276 (Seacoast Region) or 800-852-3339 (Capital Region).
MaineNew HampshireMassachusetts natural gas customers can reach us toll-free at 866-933-3821866-933-3820888-301-7700.
Our office locations are listed below:
Unitil New Hampshire Electric Operations - Capital Region
One McGuire Street
Concord, NH 03301
Unitil New Hampshire Electric Operations - Seacoast Region
114 Drinkwater Road
Kensington, NH 03833
Unitil New Hampshire Gas Operations
325 West Rd.
Portsmouth, NH 03801
Unitil Maine Gas Operations
376 Riverside Industrial Parkway
Portland, ME 04103
Unitil Massachusetts Electric/Gas Operations
285 John Fitch Highway
Fitchburg, MA 01420
Unitil Corporate Headquarters
6 Liberty Lane West
Hampton, NH 03842